The Avianca refund policy was developed with the interests of customers in mind. Only those who cancel within 24 hours of their reservation are eligible for a full refund. Because of its simple return policy, the airline is recognised as a top airline by its clients. According to the Avianca Refund Policy, customers who bought tickets through the airline's website, customer service, or any other authorized channels are eligible for returns. It is not authorized for a third-party ticket holder to request the cancellation of a flight. They must pay cancellation fees equal to the entire cost of the ticket.